Time: 2024-07-08
As Tropical Storm Beryl approaches Houston , CenterPoint Energy 's Outage Tracker , a vital tool for monitoring Power outages , remains offline due to technical issues caused by a previous storm . The Outage Tracker , which provides detailed information on areas affected by electrical outages , has been down since May . However , CenterPoint Energy plans to introduce a new cloud - based platform to replace the Outage Tracker by the end of July . This updated map will offer the same level of outage information and functionality as the previous tool.
The lack of neighborhood - level data has left some customers frustrated as they seek clarity on power outage extents and restoration timelines . CenterPoint Energy serves approximately 2.8 million customers in the Houston area and is responsible for maintaining power delivery systems in multiple counties . State Rep. Armando Walle has been in communication with CenterPoint officials to ensure a timely response to the storm 's impact on the region.
As Tropical Storm Beryl approaches landfall on the Texas Gulf Coast , CenterPoint Energy has activated its emergency response plan to address potential impacts on natural gas and electric systems in Greater Houston . The company 's emergency response plan involves bringing in contractors and resources from across the country to support restoration efforts.
CenterPoint Energy has established four staging sites across the Greater Houston area to onboard mutual assistance resources . The restoration workforce includes 4,500 skilled professionals who will work to clear vegetation that may impact power lines . Due to flooding concerns , the company 's natural gas operations are also preparing to respond to customer calls and reports of meters underwater.
Customers are encouraged to enroll in the Power Alert Service to receive outage details , estimated restoration times , and community - specific updates via phone call , text , or email . Additionally , CenterPoint Energy has provided safety tips for natural gas and electric systems in preparation for the storm.
CenterPoint Energy has issued safety guidelines for natural gas and electric systems during severe weather events . Customers are advised to leave the area immediately if they smell natural gas and contact emergency services . Natural gas appliances should not be turned off at the meter , and caution should be exercised around downed power lines and electrical equipment.
In the event of an electric outage , customers are reminded to avoid opening freezers and refrigerators unnecessarily and to use portable generators in well - ventilated areas . It is important to stay away from downed power lines and report any damage to utility companies . Additional precautions should be taken when dealing with floodwater and potential electric hazards.
As Tropical Storm Beryl approaches , CenterPoint Energy continues to monitor the situation and will provide updates on restoration efforts as needed . Customers are urged to prepare for potential power outages and follow safety guidelines to ensure their well - being during severe weather conditions.
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