AT&T Compliance Plan for FCC Outage - Market Insights

AT&T ticket for 911 Outage

AT&T has agree to wage a 50,000 fine for an outage in August 2023 that affect user in Illinois , Kansas , Texas , and Wisconsin . The outage last 1 hour and 14 minutes , result in over 400 fail 911 call . The Federal Communications Commission ( FCC ) state that AT&T fail to deliver 911 call and did not brand timely presentment to eight 911 call center during the outage.

The FCC report that the outage happen during testing of AT&T 's 911 network when a technician disabled a part of the network by mistake . Although AT&T sent initial presentment to most of the affect call center , there be eight call center that were not advise in a timely manner . This incident foreground the importance of advise each call center during an outage so that the populace can be inform of option ways to seek emergency assistance.

potential future punishment for AT&T

AT&T may face extra fine for a more severe outage that happen in February 2024 , where over 92 million telephone call , include 25,000 911 call , were barricade due to a network issue cause by a defective update . The FCC knock AT&T for not following best practice in implement network change and mention the matter to the agency 's Enforcement Bureau for foster investigation.

In response to the February 2024 outage , AT&T has make several change to its network management procedure to prevent similar incident in the future . These change include scanning the network for vulnerability , implement extra peer reappraisal stairs , and guarantee that care work is only conduct after necessity reappraisal are completed.

conformity plan and Future Steps

The conformity plan result from the August 2023 outage include update to PSAP presentment procedure , enhance monitoring after network change , better testing protocol , hazard appraisal , and conformity training for employee . The FCC 's report in July 2024 foreground the importance of AT&T 's attempt to prevent future network failure and guarantee that emergency services are not disrupted.

Overall , the fine and conformity measure enforce on AT&T serve as a reminder of the critical function that telecommunication company play in guarantee the dependability of emergency services like 911 . It is necessity for company like AT&T to adhere to FCC regulation and implement robust network management practice to prevent downtime and protect populace safety.