HP Ends Controversial HP+ E - Series Printers: Latest Updates

HP Ends Controversial HP+ E - Series Printers and Subscription Services

People 's frustration with printers has been ongoing due to breakable parts and expensive ink refills . HP faced backlash for their printers requiring constant online connectivity and blocking third - party cartridges . Consumers even filed lawsuits against HP for these practices . As a result , HP has decided to discontinue its HP+ e - series printers , including several LaserJet models.

The affected models , such as HP LaserJet M110we and HP LaserJet Pro 4002dne , have been discontinued by HP . These printers required an active internet connection to HP servers and utilized strict DRM security to limit the use of third - party ink refills . The controversial HP+ Instant Ink upgrade , which automatically ordered new toner , will also be phased out later this year . Despite the discontinuation , existing users may continue to utilize the service and printers.

The attempt by HP to turn printing into a subscription service faced backlash from consumers , particularly home users who are printing less frequently . The move was met with criticism , leading to a class - action lawsuit by US customers who were unable to use third - party cartridges after a software update . HP has not addressed the legal issues in their statement regarding the end of the subscription service and always - connected printers.

In response to the negative feedback , HP has decided to remove HP+ from all future LaserJet series products . This decision also includes discontinuing the Instant Ink subscription for laser printer toner . While existing customers may not be affected by these changes , HP will continue to offer e - series inkjet printers with Instant Ink subscriptions . The move to discontinue these services is seen as a step towards addressing the needs of business customers who may face challenges with cloud connectivity requirements . The decision also comes at a time when HP faces competition from companies like Brother , known for their printer models that do not employ subscription - based ink services.